Keeping “the love” in your customer relationships


It doesn’t matter what type of business or sector you work in—nonprofit, for profit, consulting, B2B, B2C, government, you name it—maintaining a positive relationship with your customer is vital to your organization.

Posted by Sally Kieny on 11/26/15 10:00 AM

When you say it better with pictures: 3 examples


"A picture is worth a thousand words" has never been more relevant. Cave paintings thousands of years old got a simple message across, but now you need to decide daily when or which pictures to use, from a myriad of sophisticated visual methods, so you can communicate complex messages quickly and persuasively in an attention-deficit world.

Posted by Brad Pettengill on 6/18/15 10:00 AM