Social Marketing

Social Marketing

Smart Waterways Case Study, Regional Stormwater Education Program

Background:
We were competitively selected to develop a five-year research-based stormwater education campaign for the Regional Stormwater Education Program, a regional partnership of local municipalities and non-traditional MS4 partners. We conducted an analysis of national research to develop multi-media behavior change communication campaign materials for the general public. We continue to work with RSEP’s steering committee comprised of town planners, public works directors and not-for-profit organizations for this federally mandated, state-administered public education program with limited funding three years after our initial contract to support their long-term program goals. Each year we add tools and materials to expand our toolbox of tactics. Our recent work has included upgrading their previous html website to a new, open-source content management system website, www.smartwaterways.org, and continuing to plan and steward bi-annual media buys for the program. At the end of each program year, Marketing Partners develops an annual review binder evaluating the past year's accomplishments with in-depth tracking and a reporting summary on program website analytics and a media/public relations visibility report.


Target Audience:
Adults and children in 14 Chittenden County MS4 towns (as defined by the EPA)

Materials developed:

  • Campaign identity
  • Campaign website with animated section
  • TV, print, and radio ads
  • 5-minute video and 1-hour educational TV special
  • Airport display
  • Tip sheets
  • News releases and story lines
  • Promotional items

Impact:

  • First post-campaign survey conducted in 2008 showed an increased in the general public's knowledge about the stormwater system and the behaviors that contribute to it.
  • Visitor traffic to the Smart Waterways website has steadily built since its launch in 2003.
  • Dozens of municipalities across the United States have requested permission to use the Stormville educational animation section of the Smart Waterways website.


Stormville Animated Portion of the SmartWaterWays.org Website
Table Top Display 

A 30 second radio commercial promoting the free soil test coupon on the website.